Privacy Policy

Privacy Policy

DiceDaze Privacy Policy

Version 1.4 Effective: October 15, 2026

1. Introduction

DiceDaze is a product of Benfield Creative, LLC, a Virginia limited liability company (“Benfield Creative,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use DiceDaze, including dicedaze.com and related services.

For purposes of applicable data-protection laws, Benfield Creative, LLC is the controller of personal information processed through DiceDaze unless otherwise stated.

Questions or privacy requests may be sent to:

[email protected]

2. Eligibility

DiceDaze is intended only for people who are 18 years of age or older.

We do not knowingly permit people under 18 to create accounts.

If we learn that an account belongs to a person under 18, we may close the account and delete associated personal information as appropriate.

3. Information We Collect

#### Account information

When you create or maintain an account, we may collect:

• your name;
• email address;
• password credential in securely hashed form;
• account and authentication information;
• account status and related timestamps.

We do not store your password in plaintext.

#### Profile information

You may optionally provide:

• a profile photo;
• other profile information made available through DiceDaze features.

#### Game and membership information

When you use DiceDaze, we may process information associated with Games in which you participate, such as:

• Game names;
• Game membership;
• GM status;
• Game system;
• Game description;
• Game timezone;
• minimum and maximum Player settings;
• other Game settings;
• Game lifecycle or status information.

#### Scheduling and availability information

We process scheduling and availability information that you and other Game participants enter into DiceDaze, including:

• in-person availability;
• online availability;
• dates and time periods associated with availability responses;
• changes to or clearing of availability responses;
• scheduling decisions or status information created through DiceDaze features;
• availability-reminder preferences;
• limited reminder-delivery state used to avoid unnecessarily repeated reminder messages.

This information is generally visible to the GMs and Players for whom the relevant DiceDaze feature is designed.

#### Invitations and join information

We may process information relating to invitations and Game membership, including:

• targeted invitations;
• reusable or shareable join links;
• invitation status;
• expiration or revocation information;
• join-link redemption or usage information;
• related Game membership information.

Some valid invitation pages may display limited Game information, such as the Game name, system, and description, to help a prospective participant understand what they have been invited to join.

#### Session and security information

When you access DiceDaze, we may process technical and security information such as:

• session identifiers;
• IP address;
• browser or device information;
• request timestamps;
• server and application logs;
• information used to detect abuse, troubleshoot errors, or protect the Service.

Authentication secrets and session credentials are handled using security controls designed to limit exposure.

DiceDaze does not currently use third-party analytics, advertising, or tracking pixels.

Transactional email is configured without general tracking, open tracking, or click tracking where supported by our email-delivery configuration.

4. Cookies and Similar Technologies

DiceDaze uses technologies necessary to operate the Service, such as session-related storage required to:

• keep you signed in;
• authenticate requests;
• protect accounts and sessions;
• maintain security;
• retain necessary first-party application state.

These technologies are used to provide and secure the Service rather than for third-party advertising.

5. How We Use Personal Information

We use personal information to:

• create and maintain accounts;
• authenticate users;
• provide DiceDaze features;
• create and administer Games;
• display Game membership and relevant Game information;
• process invitations and join requests;
• save and display in-person and online availability;
• support scheduling and coordination among Game participants;
• allow GMs to administer Games;
• operate and secure the Service;
• detect fraud, abuse, security incidents, and technical problems;
• troubleshoot errors;
• send transactional email used to provide requested features, including Game invitations, password-reset messages, availability reminders, and other account or service communications;
• communicate with you about your account or requests;
• comply with legal obligations;
• maintain and improve DiceDaze.

6. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar laws require a legal basis, we generally rely on the following:

Performance of a contract or steps requested by you. We process information as necessary to create your account and provide the DiceDaze features you request.

Legitimate interests. We process information where reasonably necessary for security, fraud prevention, troubleshooting, administration, service improvement, and protection of DiceDaze and its users, provided those interests are not overridden by your rights.

Legal obligation. We may process information where necessary to comply with applicable law, legal process, or enforceable governmental requests.

7. When We Share Information

We do not sell your personal information.

We do not use DiceDaze personal information for third-party targeted advertising.

We may disclose personal information in the following circumstances.

#### Other DiceDaze users

Certain information is shared as part of DiceDaze's collaborative features.

For example, GMs and Players participating in the same Game may be able to see relevant:

• names;
• profile photos;
• Game participation;
• GM or Player status;
• availability responses;
• scheduling information;
• other Game information intended to be shared within that Game.

GMs may see additional information needed to administer a Game.

People using a valid Game invitation or join link may also be shown limited information associated with the invitation, such as the Game name, system, or description.

#### DigitalOcean

We use DigitalOcean to host DiceDaze infrastructure and databases.

DigitalOcean may process information on our behalf as necessary to provide hosting and infrastructure services.

#### Mailgun

We use Mailgun as our transactional email-delivery provider.

To transmit a message, DiceDaze sends Mailgun the recipient email address and the message content and metadata needed for delivery.

Where DiceDaze provides a preference to disable availability-reminder emails, that preference does not disable invitations, password-reset messages, or other transactional email necessary to provide features you request.

#### Legal and safety reasons

We may disclose information when reasonably necessary to:

• comply with applicable law or legal process;
• respond to lawful governmental requests;
• protect the rights, safety, or property of Benfield Creative, our users, or others;
• investigate fraud, abuse, or security threats;
• establish, exercise, or defend legal claims.

#### Business transfers

If Benfield Creative or DiceDaze is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable law.

8. International Data Transfers

Benfield Creative is based in the United States, and DiceDaze is operated using infrastructure that may process information in the United States.

If you access DiceDaze from the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with international-transfer restrictions, your information may be transferred to and processed in countries outside your home jurisdiction.

Where legally required, we and our service providers use recognized mechanisms or safeguards for international transfers, such as applicable contractual protections or other lawful transfer mechanisms.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide the Service;
• maintain your account;
• preserve legitimate Game membership and scheduling functionality;
• protect DiceDaze and its users;
• maintain security, abuse-prevention, and audit integrity;
• resolve disputes;
• enforce agreements;
• comply with law.

When you close your account, we will delete or de-identify personal information that is no longer reasonably necessary, subject to limited retention where appropriate for:

• security and abuse prevention;
• transaction or audit integrity;
• backups;
• legal obligations;
• dispute resolution;
• enforcement of agreements.

Information that was shared with other users or incorporated into legitimate historical Game or scheduling records may not always disappear immediately or completely, particularly where retaining de-identified or limited historical information is reasonably necessary to preserve the integrity of other users' records.

Backup copies may persist for a limited period before normal deletion or overwriting.

We do not retain personal information merely because it might someday become useful.

10. Account Closure

You may close your account using the account controls provided by DiceDaze or by contacting:

[email protected]

Certain restrictions may apply if closing your account would leave a Game without an active GM or otherwise prevent DiceDaze from safely completing the requested account operation. Where appropriate, you may need to designate another eligible GM first.

Account closure invalidates active account access and triggers our applicable deletion or de-identification processes.

11. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• request access to your personal information;
• correct inaccurate information;
• request deletion;
• request restriction of certain processing;
• object to certain processing;
• receive certain information in a portable format;
• withdraw consent where processing is based on consent;
• appeal certain decisions concerning a privacy request;
• complain to an applicable data-protection authority.

Applicable privacy laws may provide additional or different rights depending on your location.

Nothing in this Privacy Policy is intended to waive rights that cannot legally be waived.

12. How to Exercise Your Rights

Send privacy requests to:

[email protected]

Please describe the request and identify the DiceDaze account involved.

We may need to verify your identity before fulfilling a request.

We will respond within the timeframe required by applicable law.

If applicable law provides a right to appeal our decision on a privacy request, you may submit an appeal by replying to our response or contacting the same email address and stating that you wish to appeal.

You are not required to pay a fee for ordinary privacy requests unless applicable law permits a fee in exceptional circumstances, such as manifestly unfounded or excessive requests.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures include controls related to authentication, authorization, access, data storage, network exposure, and credential handling.

However, no Internet service, storage system, or security control can guarantee absolute security.

You use DiceDaze with that understanding.

14. No Sale or Targeted Advertising

DiceDaze does not currently:

• sell personal information;
• rent personal information to data brokers;
• display third-party advertising;
• use personal information for cross-context behavioral advertising.

If those practices change in the future, we will update this Privacy Policy and provide any notices or controls required by applicable law before implementing them.

15. Children

DiceDaze is not intended for anyone under 18.

We do not knowingly collect personal information from people under 18 through registered accounts.

If you believe a person under 18 has created an account, contact [email protected].

16. Changes to This Privacy Policy

We may update this Privacy Policy as DiceDaze changes or as legal requirements evolve.

When we make changes, we will update the version and effective date.

If a change materially affects how we process personal information, we may provide additional notice or request renewed acknowledgment or consent where required.

17. Contact

For privacy questions, requests, or concerns, email [email protected].